EVENT PARTNER

INTRODUCTION
SeerPharma has been a strategic partner of market-leading software solution MasterControl for over 8 years. In that time, we have deployed this solution to over 100 pharmaceutical/medical device organisations across the APAC region. The MasterControl User Group meeting will aim to bring customers together to share best practices and extend their knowledge of the product as well as the industry. The event will be an opportunity for clients to meet fellow users, and leading experts of the platform from MasterControl and SeerPharma.

Planning for the in-person 2026 MasterControl User Group Meeting on Wednesday 1st July 2026 in Sydney is underway and tickets are now available.
LOCATION
Sheraton Grand Sydney Hyde Park
161 Elizabeth Street
Sydney NSW 2000
Times on the Park Room: Located on level one of the hotel offering natural light and views of Hyde Park.
AGENDA
| 9:00am | Introductions & Welcome - MasterControl and SeerPharma |
|
9:15am |
MasterControl Mx + Qx + Ax: Power of a Single Platform Discover how unifying Manufacturing, Quality, and Asset Excellence on one platform empowers you to bring your life-changing products to more people, sooner. Learn how connected data eliminates silos and maximizes the effectiveness of MasterControl across your entire product lifecycle. |
| 10:15am | Morning Tea |
|
10:35am |
Manufacturing Excellence on ADAPT: Product Updates Get an exclusive look at the newest capabilities in Manufacturing Excellence on the ADAPT platform. See how these updates will help you optimize production, reduce errors, and improve your day-to-day work. |
|
10:55am |
MasterControl AI: How To Use in Regulated Environments Unlock the power of MasterControl AI to automate quality processes while confidently maintaining compliance. This session will introduce each of MasterControl's AI capabilities and how they can be used to streamline day-to-day quality management tasks. |
|
11:15am |
AQEM: New Feature Overview Take a deep dive into improving quality with a live demo of the latest enhancements to Advanced Quality Event Management (AQEM). |
|
11:35am |
Client Roundtable Discussion: How MasterControl Works in our Organizations You're in a room full of people who use MasterControl every day — so let's make the most of it. This dedicated client forum gives attendees the floor to discuss implementation experience, highlight the wins, explore how others are maximising the system's capabilities, and gain insights ahead of your own MasterControl implementations. |
| 12:20pm | Lunch |
|
1:20pm |
Assets in MasterControl: Ax, Logbooks, and Equipment Join our experts for a comprehensive look at how assets and equipment are managed in MasterControl, primarily focused on Ax, Logbooks and our new Equipment module. |
|
1:40pm |
Hands-on Insights Dashboard Session Elevate your data strategy with detailed, hands-on instruction on best practices for building MasterControl Insights dashboards. Learn how to build critical quality metric visualizations to drive smarter, faster decision-making. |
| 2:25pm | Afternoon Tea |
|
2:45pm |
Enterprise Support & Customer Website Update Explore the latest enhancements to our Enterprise Support offerings and take a guided tour of the revamped Customer Website. Discover new tools and self-service resources designed to help you boost your career and ensure your organization's ongoing success. |
|
3:05pm |
Ask Me Anything: MasterControl Edition! Bring your toughest compliance challenges to our panel - this interactive forum is a perfect opportunity to ask the MasterControl team and get answers to your most pressing MasterControl questions. |
| 3:45pm - 4:00pm | Event Wrap-up |
SPEAKERS
Biju Kishor | Director, SeerPharma
Ciarán O’Keeffe | Director, BD & Sales APAC, MasterControl
Matt Lowe | Chief Strategy Officer, MasterControl
Luana Carone | Solutions Consultant APAC, MasterControl
Praharshitha Yepuri | Project Manager, SeerPharma
TICKETS
All pricing is in Australian dollars (AUD) and includes relevant taxes.
In-Person only: $110 per person*
*Tickets include food and beverage.
If you can't see the credit card booking window below, please click here.
or click here to e-mail us your attendance details for an invoice.
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